Welcome to Kiraa ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and share information when you visit our website and interact with our services. By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with any terms described herein, please discontinue use of our site.
We collect information in two main ways: Information you provide directly: When you fill out a contact form, request a demo, subscribe to our newsletter, or otherwise interact with us, we may collect your name, email address, company name, job title, phone number, and any message or details you choose to share. Information collected automatically: When you visit our website, we automatically collect certain technical and behavioural data through analytics tools and cookies. This includes your IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, and general geographic location. We use this information to understand how visitors use our site and to improve our services.
We use the information we collect for the following purposes: • To respond to your enquiries, form submissions, and requests for information. • To provide, operate, and improve our website and services. • To send you relevant updates, product information, or marketing communications where you have given consent or where we have a legitimate interest in doing so. • To analyse website traffic and user behaviour through analytics tools, helping us understand what content is most useful and how we can improve your experience. • To comply with legal obligations and protect our legal rights. • To detect, prevent, and address technical issues or fraudulent activity. We will not use your personal data in a way that is incompatible with the purposes for which it was originally collected.
We take the security of your data seriously and implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Your data is stored on secure servers and we use industry-standard encryption (SSL/TLS) for data transmission. Access to personal data is restricted to authorised personnel who need it to perform their roles. While we strive to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to keeping your data as safe as possible. We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law.
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances: Service providers: We work with trusted third-party vendors who assist us in operating our website and delivering our services (such as hosting providers, email platforms, and analytics tools). These providers are contractually obligated to handle your data securely and only for the purposes we specify. Legal requirements: We may disclose your information if required to do so by law, or in response to valid legal process such as a court order or government request. Business transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or use of your data. With your consent: We may share your data with other third parties when you have given us explicit permission to do so.
Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. Cookies are small text files placed on your device when you visit our site. We use the following types of cookies: Essential cookies: Necessary for the basic functionality of the website. These cannot be disabled without affecting how the site works. Analytics cookies: We use tools such as Google Analytics to collect anonymised data about how visitors interact with our website — including pages viewed, session duration, and traffic sources. This helps us improve our content and user experience. Functional cookies: These remember your preferences and personalise your experience on our site. Marketing cookies: Where applicable, these may be used to deliver relevant content or track the effectiveness of our communications. You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of our website. You may also opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.
Depending on your location, you may have certain rights regarding your personal information. These may include: • The right to access the personal data we hold about you. • The right to request correction of inaccurate or incomplete data. • The right to request deletion of your personal data, subject to certain exceptions. • The right to object to or restrict certain processing of your data. • The right to data portability — receiving your data in a structured, machine-readable format. • The right to withdraw consent at any time, where processing is based on consent. To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law. If you are located in the European Economic Area (EEA) or the United Kingdom, you also have the right to lodge a complaint with your relevant data protection supervisory authority.
Our website may contain links to third-party websites or integrate with external services (such as analytics platforms, CRM tools, or social media). This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies before providing any personal information. Third-party services we may use include, but are not limited to: • Google Analytics — for website analytics and usage insights. • Email marketing platforms — for sending newsletters and communications. • Cloud hosting and infrastructure providers — for securely hosting our website and data. These providers may independently collect information about you subject to their own privacy policies and terms of use.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes to this policy constitutes your acceptance of the revised terms. For significant changes that materially affect how we handle your personal data, we will make reasonable efforts to notify you directly — for example, by sending an email to the address you have provided us, or by displaying a prominent notice on our website.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please do not hesitate to get in touch: Kiraa Email: privacy@kiraa.ai Website: www.kiraa.ai We take all privacy enquiries seriously and will do our best to respond promptly and helpfully. If you are not satisfied with our response, you have the right to escalate your concern to the relevant data protection authority in your jurisdiction.
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